Food freezing in the fridge.
Vegetables, drinks or other chilled food freeze unexpectedly.
What may be happening
An overly cold setting, food touching cold surfaces, blocked vents or a sensor/control issue may be involved.
What you can safely check
Move sensitive food away from vents and the rear wall. Check the temperature setting and allow the time specified in the manual for adjustment.
How a technician approaches it
Persistent freezing at a normal setting may need sensor, thermostat or damper diagnosis.
Before you call
Note when the problem began, whether one or both compartments are affected, any displayed code and the exact model number. Avoid repeated restarts or changing several settings at once.
Get the fault checked
Independent service is available for out-of-warranty appliances, subject to local and model availability. Visits start at ₹500; parts and repair labour are quoted after diagnosis.
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General care reference: Samsung cooling troubleshooting. Always follow your own model’s manual; controls and clearances differ.