Privacy, simply explained.
Effective 23 October 2026. For questions about your information, call either service number.
Information on this website
This website includes no enquiry form, user account, advertising tracker or analytics script. The city search runs in your browser; it is not submitted to us and does not use browser storage. Fonts, scripts and images are served with the website.
Hosting logs
The hosting provider may process technical information such as IP address, browser type, requested page and access time to deliver and secure the site. Retention and infrastructure depend on the hosting provider used by the operator.
When you call
You may share your phone number, service address, appliance details and problem description during a call. Information needed to arrange a visit may be shared with the technician handling your request. Do not provide payment-card passwords, OTPs or unrelated sensitive information.
Use and retention
Enquiry information is used to respond, arrange service and handle relevant follow-up. Ask us by phone about the records held for your enquiry and request correction or deletion where applicable. Service or accounting records may need to be retained for relevant obligations.
External links
Manufacturer references open third-party websites with their own privacy practices. Phone links hand the number to your device’s calling application.
Changes and contact
If website data collection changes, this policy should be updated. For privacy questions call 7014786434 or 7852836173.